Web filtering and monitoring framework

Apply your web usage policies with the help of our web filtering and monitoring solutions.

The web filtering and monitoring framework reaches the end of its contract term on 31 July 2024.

Due to the low uptake of services on this framework over the last 12 months, Jisc has no current plan to replace it. Those with existing contracts for services purchased via these frameworks should not be impacted. Jisc members and customers can continue to purchase services via this framework until 31 July 2024.

If you have any questions please contact your relationship manager, who will be happy to assist you.

We offer a broad and flexible range of safeguarding solutions which offer web filtering, monitoring and reporting. These services will enable you to safeguard potentially vulnerable users from inappropriate or illegal content on the web and also help you to comply with your duty under the Prevent agenda.

Web filtering includes lists from the Internet Watch Foundation (IWF) - illegal sexual content - and the Counter Terrorism Internet Referral Unit (CTIRU) - illegal extremist content, Prevent. There are flexible choices and you choose from pre-built and/or custom categories.

Monitoring covers allowed and disallowed pages and comes with the ability to send alerts when conditions are met.

Reporting is available for both general or individual behaviours. You can also use this to distinguish between onsite and offsite activities. Exportable formats are available.

Support and training for administrators is also offered through the framework.


  • Provides an OJEU-compliant route to market
  • Offers value for money
    The rates agreed with suppliers will be the maximum you will be charged, plus we can also help you identify your specific needs in order to identify and eliminate any unnecessary requirements (and costs)
  • Saves procurement time
    We have pre-qualified all suppliers to ensure they can meet your requirements and free up your time in the process - your procurement could be completed in just a few days

As a Jisc-procured framework, we ensure that you have access to the latest technology and credible suppliers in this market. Our stringent and fully-transparent processes comply with EU procurement rules, so you can also rest assured that the chosen suppliers chosen will provide you with the best value for money and quality of service.

Case study: West Suffolk College

Students and tutor at West Suffolk College

Read about the college's experience with using our framework to find cost-effective web filtering software quickly and easily.

Download the case study (pdf).

Solutions and suppliers

Our web filtering and monitoring framework is broken down into two options, whether you need predominantly cloud or appliance-based solutions.


A web monitoring and filtering solution where the architecture is mostly cloud-based. 

Although local appliances do not provide the major elements of the service, an agent could be used.

Cloud-based suppliers

Preferred supplier: Netsweeper (Email: wfm.netsweeper@jisc.ac.uk)

Other suppliers: Boxxe - offering a Smoothwall based solution (Email: wfm.boxxe@jisc.ac.uk)

Local appliance-based

A web monitoring and filtering solution where the architecture is mostly local appliance-based.

Although cloud-based elements do not provide the major elements of the service, remote updates could be made.

Local appliance-based suppliers

Preferred supplier: Netsweeper (Email: wfm.netsweeper@jisc.ac.uk)

Other suppliers:

Exponential E – offering a Fortinet-based solution (Email: wfm.exponentiale@jisc.ac.uk)

Khipu Networks – offering a Palo Alto-based solution (Email: wfm.khipu@jisc.ac.uk)

North – offering a Smoothwall-based solution (Email: wfm.north@jisc.ac.uk)

Costs are available directly from the providers on the framework.


Access to the framework is freely available to Jisc member institutions and anyone in education (including schools, sixth form colleges, libraries and museums and more). Full information on eligibility is available in the buyer's guide (pdf).

The agreement will continue irrespective of the ongoing negotiations and outcome of the UK’s decision to leave the European Union. The Public Contracts Regulations 2015 continue to apply to this procurement process.

Get started

Whether you know your requirements or are just starting out, get in touch and we'll help you with next steps.

Contact your relationship manager

ISO certification

This service is included within the scope of our ISO9001 and ISO27001 certificates.

Read more about International Organisation for Standardisation (ISO) standards and view Jisc certificates.

ISO 9001-2015 UKAS logo

ISO/IEC 27001 UKAS logo