Cloud assist
Simplifies complex tasks in the management of Microsoft 365 tenancies, freeing up resources and reducing operational costs.
Cloud assist helps IT departments understand and manage endpoint data, updating policies and ensuring compliance within their Microsoft 365 environments. It increases team efficiency and productivity, speeds up Cyber Essentials accreditation and makes reporting straightforward.
Cloud assist is available as a free version and a paid version.
Cloud assist (free)
Our cloud assist free service allows users to perform a comprehensive Microsoft 365 health check. This provides actionable insights to optimise licensing, email security (SPF, DKIM, DMARC), Teams, Power Platform, and alignment with Microsoft and Jisc cloud best practices.
Access the Microsoft 365 health checks for your tenancy.
(By clicking 'Access the Microsoft 365 health checks for your tenancy', you confirm that you have read, understood and accept the associated Terms and Privacy Notice.)
Cloud assist (paid)
Our paid cloud assist service offers easy automated Intune management, which simplifies policy updates and device reporting across laptops, mobiles, and tablets—reducing manual effort and supporting Cyber Essentials compliance.
Launch discounts available until 31 March
Find out more:
Members: Contact your relationship manager
Non-members: Make a customer enquiry
Features
| Free | Paid (one, three or five-year contract options) | |
| Microsoft 365 Health checks | Included | Included |
| Update Entra device information automatically | Not included | Included |
| Remove stale devices from Entra automatically | Not included | Included |
| Rename managed Android devices automatically | Not included | Included |
| Update Intune policy automatically | Not included | Included |
| Schedule policy updates automatically | Not included | Included |
| Log device lifecycle status automatically | Not included | Included |
| Report devices that fail policies | Not included | Included |
| Report summary of devices connected to the tenant | Not included | Included |
| Report duplicated devices | Not included | Included |
| Report out-of-date devices | Not included | Included |
| Report stale devices | Not included | Included |
| Report SharePoint version history | Not included | Included |
| Report exports | Not included | Included |
Service eligibility
This service is for Microsoft 365 engineers, technical experts or IT operational personnel:
- Microsoft 365 licenses
- Policy automations that require Microsoft Intune
Find out more
Jisc members can find out about pricing and get further information on cloud assist reporting and automation features.
If you are not a Jisc member, please contact customer.support@jisc.ac.uk.
Services description
Related services
- Cloud professional services - find out more about Intune deployment accelerator or Intune Review
- Using cloud assist helps prepare you for Jisc Cyber Essentials certification services
