Annual review 2023/24

Our key achievements as we strive to protect against cyber attacks, save the sector money, and lead on AI.

Saving you money, keeping you secure, and leading the conversation on AI

  • 89% of FE and HE leaders say we are their trusted partner
  • £300m+ savings through our negotiations on content and software subscriptions
  • 442 DDoS attacks, targeting 185 individual members, successfully mitigated
  • 234 FE and 152 HE institutions engaged on safe, responsible and accessible use of AI

Delivering the right solutions

We deliver solutions that empower digital transformation of research, education and operational activities affordably and efficiently. Our world-class Janet network, nifty connectivity solutions and groundbreaking data securely brings together UK education with the rest of the digital education and research world.

Empowering communities

We work with our customers to innovate and imagine new solutions, bringing together customers and communities around our core strengths. This year we welcomed more than 10,000 delegates to our training and events, achieving average customer satisfaction scores of 88%.

A force for good

By working together and sharing knowledge we can build a sustainable and more inclusive future. As a recognised go-to partner for the sector, we’re helping institutions achieve net zero through technology. We're working to improve the sustainability of Jisc itself, with 79%* of our staff believing Jisc's commitment to social responsibility is genuine.

*Source: staff survey results.

Heidi Fraser-Krauss, chief executive officer, Jisc

"We’ve saved our members money, protected them from cyber attacks and led the way on AI, all while meeting our strategic priorities by delivering the right solutions, empowering communities and being a force for good. I’m delighted that this steady focus on our customers continues to be reflected in high customer satisfaction scores, with 89% of leaders across FE and HE reporting that we are a trusted partner."

Read our annual review in full

Find out what we achieved this year.

Download our 2023/24 review (pdf)