As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full range of products, services and support, whether inclusive as part of membership or in addition to any subscription package.
Additionally I champion our members' needs within Jisc, challenging with respect to members’ requirements so that member 'voice' shapes Jisc's operational and strategic priorities.
I've spent the majority of my career in education. This includes three years teaching maths in schools and 17 years working in further education at Stockton Riverside College in a variety of teaching and management roles.
I have worked for Jisc since 2001 as an e-learning adviser, manager of Jisc RSC Northern, until moving to my account manager role in January 2015.