Noel McDaid

Senior account manager (Northern Ireland)


Role

As a senior account manager I ensure that our members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full range of products, services and support, whether inclusive as part of membership or in addition to any subscription package.

I champion our members' needs within Jisc, challenging with respect to members’ requirements so that member 'voice' shapes Jisc's operational and strategic priorities. 



Background

My background is in the education sector where I have 18 years experience as a systems and network engineer with North West Regional College, technical adviser for Jisc Regional Support Centre Northern Ireland and customer engagement and service manager with Janet.

I have good knowledge and understanding of the Northern Ireland FE and HE communities and have relationships established across the sector, with funding bodies and other support agencies.