I have over ten years experience in documentation and information management. I joined Jisc Collections in July 2011 and was project manager of the entitlement registry project, then KB+ (Knowledge Base Plus) data manager, before becoming service manager of KB+.
Previously, I worked in the Amnesty International Information Resources Department (UK), CERN and UN-HCR libraries (Switzerland). I have a masters in development studies from IUED Geneva University, and a masters in information and documentation management from Geneva University.
I have published articles on open access and usage statistics. I am also co-chair of the NISO Knowledge Base and Related Tools (KBART) working group.