Jonathan Cates

Digital content product manager


Before joining Jisc in 2016 I worked at The National Archives for a number of years. Although a qualified archivist, my main professional interest centres on the challenge of enabling and providing for effective discovery of resources and content.

Many years ago I also studied for degrees in history and the history of art. Despite my background in the humanities, I remain fascinated - sometimes startled - by the transformative potential for the use of technology in teaching, learning and research. I am fortunate to have spent my career working to deliver content to a wide audience via increasingly diverse and innovative routes and hope that continues for the foreseeable future.

I have significant experience working in 'Agile' ways and have acted both 'product owner' and 'product manager' in recent years.

I am particularly interested in the development of cross-functional teams, fostering good lines of communication between technical and non-technical staff, and ensuring user needs are at the front and centre when prioritising product backlogs.


As product manager for the Historical Texts and Journal Archives services, I am responsible for shaping the strategic priorities for both services.

I am focused on ensuring that these services continue to deliver the content and functionality that our members need. I work closely with the service manager and operational team to ensure that we continue to make progress towards our goals.

Although I am based in Jisc's London office, I regularly travel to see the team in Manchester, and can be found out and about at institutions, conferences and events around the country.