As head of product and portfolio support I lead the development and management of a team to support all product and portfolio management activities for Jisc. This includes the support for existing services, for those projects becoming services, and the processes for new initiatives at both the product and portfolio levels.
In consultation with teams across Jisc, I will identify and prioritise opportunities for improved and streamlined practices to support in the management of products and services and lead projects to implement agreed requirements. These processes include key cross-Jisc processes such as the portfolio review and more product specific such as individual product analysis.
Previously I’ve worked at the University of Manchester managing European projects. I am qualified in managing successful programmes (MSP), which I’ve been using to manage complex multiple projects.
I am an experienced market researcher with an MSc in social science research methods and I’m a member of the Market Research Society.