Event

Macro and micro transformations - making digital happen

Join us at Heriot-Watt University for the fourth event in the 2023/24 demonstrating digital transformation series.

  • One day
  • Edinburgh
  • Free

This event will be held on

  • 21 May 2024

    • Heriot-Watt University Edinburgh Campus Edinburgh Scotland EH14 4AS
    • 09:30 – 16:00

About

At this event, colleagues from Heriot-Watt University will set out their approach to digital transformation using both macro and micro transformations. They will cover the successes and challenges of this approach and demonstrate value generated to the university through time and cost savings, along with other measures. Heriot-Watt University defines macro digital transformations as those major strategic digital change projects supported and enabled by enterprise systems. Micro transformation is where they take individual business processes and assess, optimise, digitise, upskill and then automate where possible.

Delegates will also have the opportunity of an optional tour of The National Robotarium is the UK's largest centre for robotics and artificial intelligence.

This event will discuss the following area of Jisc’s framework for digital transformation in higher education:

  • Organisational digital culture
  • Digital and physical infrastructure
  • Knowledge exchange and partnerships

Programme

Registration and networking opportunity

Welcome and introduction by Jisc

Heidi Fraser-Krauss, CEO, Jisc

Macro and micro digital transformation

Heriot-Watt University will showcase their approach to digital transformation, illustrating how they have tackled it at both large and small scales. They will also demonstrate how techniques typically applied at a smaller scale can be effectively applied to larger strategic initiatives.

  • Lucy Everest, global chief operating officer
  • Fraser Muir, global director of IS
  • Tricia Moscati, head of digital transformation
  • Mark Fowler, head of applications and data

Breakout session one

Breakouts will be repeated twice. Delegates to select one of three options.

Breakout option one:

Sharing ideas and techniques for micro-transformation across HE, and creating a community of practice

Instead of spending months choosing the right team structure for the right automation tool, or weeks lost in technical YouTube rabbit holes, or even days unravelling licensing intricacies, let's establish a further and higher education automation (FE/HE) community of practice. Somewhere our institutions can share use cases, approaches to people, process, and technology, and much more.

  • Tricia Moscati, head of digital transformation

Breakout option two:

Gaining institutional buy in for digital transformational activities

Strategies to ensure engagement at senior executive level in taking forward digital transformation

  • Fraser Muir, Global director of information services

Breakout option three:

Applying concepts of micro-transformation to macro/major digital transformation projects

How continuous improvement models can be applied in large scale macro digital transformation projects to drive greater level of agility

Can we break down major initiatives into smaller impactful deliverables to drive agility, innovation, and success? Can agile methodologies and a continuous improvement approach be applied to macro transformation? What are the benefits, and what are the limits?

  • Mark Fowler, head of applications and data

Breakout session two

Breakouts will be repeated twice. Delegates to select one of three options.

Breakout option one:

Sharing ideas and techniques for micro-transformation across HE, and creating a community of practice

Instead of spending months choosing the right team structure for the right automation tool, or weeks lost in technical YouTube rabbit holes, or even days unravelling licensing intricacies, let's establish a further and higher education automation (FE/HE) community of practice. Somewhere our institutions can share use cases, approaches to people, process, and technology, and much more.

  • Tricia Moscati, head of digital transformation

Breakout option two:

Gaining institutional buy in for digital transformational activities

Strategies to ensure engagement at senior executive level in taking forward digital transformation.

  • Fraser Muir, global director of information services

Breakout option three:

Applying concepts of micro-transformation to macro/major digital transformation projects

How continuous improvement models can be applied in large scale macro digital transformation projects to drive greater level of agility.

Can we break down major initiatives into smaller impactful deliverables to drive agility, innovation, and success? Can Agile methodologies and a Continuous Improvement approach be applied to macro transformation? What are the benefits, and what are the limits?

  • Mark Fowler, head of applications and data

Lunch and networking

Baselining your digital maturity

A group discussion based on Jisc's maturity model for digital transformation.

  • Sarah Knight, Simon Birkett and Elizabeth Newall, Jisc.

Driving forward digital transformation panel discussion

  • Jason Miles-Campbell, panel chair, director of Scotland and Northern Ireland, Jisc.
  • Fraser Muir, global director of information services
  • Lucy Everest, global chief operating officer
  • James Dunphy, collaborations director (quality enhancement and partnerships) at Advance HE
  • Claire Taylor, director of information services, information services, Edinburgh Napier University
  • Mr Connel Greenhorn, student union vice president for education, Heriot-Watt University

Close and wrap up

Optional tour

Optional tour of The National Robotarium

The National Robotarium is the UK's largest centre for robotics and artificial intelligence. Based at Heriot-Watt University's Edinburgh campus, in partnership with The University of Edinburgh, we create innovative solutions to global challenges and rapidly move pioneering research from laboratory to market, developing skilled visionaries and delivering substantial benefits for society.

  • Steve Maclaren, COO National Robotarium

Who should attend

All stakeholders in UK HE and FE that have an interest in digital transformation, particularly those operating within the Microsoft 365 ecosystem.

This event is aimed at members of UK higher and further education organisations.

Contact

For further information, please contact events@jisc.ac.uk.